Nice Perform Interaction Management

NICE Enterprise platform products deliver best-in-class capabilities for capturing interactions and transactions across all communication channels, analyzing them to discover valuable insights, and applying these insights for maximum business impact. NICE products help contact centers, banks, brokerage firms and back office operations comply with regulations, maximize workforce utilization and performance, enhance customer experience and deter financial crime.

Capture, Analyze and Impact Customer Interactions and Transactions

Nice PerformNICE Perform® is the flagship solution from NICE, providing the most comprehensive solution in the market for the capture and analysis of customer interactions to drive performance in the contact-center and throughout the enterprise. NICE Perform offers critical business insights through integrated solutions for interaction analytics, quality monitoring, regulatory compliance, liability recording, customer feedback and coaching.


NICE Perform Brochure