As the leading provider of voice, video and call recording, Voice Products services key industries across the US such as healthcare, education, utilities, transportation, legal, law enforcement and E911. Business and vendors defer to Voice Products' expertise in speech recognition, medical document management systems, courtroom and interview room recording, medical coding solutions, digital dictation, video surveillance, body worn cameras, customer interaction recording and analytics, Next-Gen 911 and access control.
NiceLog® - Calls recorded using the NiceLog High Density Logger (voice logging system) are recorded in segments, which may contain voice, screen, or voice and screen sections, and can be located according to the recording agent. While NiceLog Loggers store voice recordings, NiceScreen Loggers store recorded screens. The NiceCLS Server stores information about each call, such as start time, stop time, location of the recording and can access complete calls in addition to segments. NiceLog is available for a range of environments, including VoIP.
NiceLog® High Density Logger utilizes a new PCI-based architecture, providing a future-proof, digital, multimedia recording platform with expanded capacity and a wide range of scalable recording solutions. NiceLog supports virtually all telephony interfaces including analog, digital, E1/T1, BT Megalink SCSA and VoIP, with the voice capture method employed being transparent to the user. NiceLog® VoIP supports H.323, the most widely deployed VoIP gateway, as well as other VoIP industry standards.