As the leading provider of voice, video and call recording, Voice Products services key industries across the US such as healthcare, education, utilities, transportation, legal, law enforcement and E911. Business and vendors defer to Voice Products' expertise in speech recognition, medical document management systems, courtroom and interview room recording, medical coding solutions, digital dictation, video surveillance, body worn cameras, customer interaction recording and analytics, Next-Gen 911 and access control.
NICE Enterprise platform products deliver best-in-class capabilities for capturing interactions and transactions across all communication channels, analyzing them to discover valuable insights, and applying these insights for maximum business impact. NICE products help contact centers, banks, brokerage firms and back office operations comply with regulations, maximize workforce utilization and performance, enhance customer experience and deter financial crime.
NICE Perform® is the flagship solution from NICE, providing the most comprehensive solution in the market for the capture and analysis of customer interactions to drive performance in the contact-center and throughout the enterprise. NICE Perform offers critical business insights through integrated solutions for interaction analytics, quality monitoring, regulatory compliance, liability recording, customer feedback and coaching.