Nice Perform Express (NPX)

NICE Perform eXpress provides cost-effective liability recording, enabling companies and public safety agencies to comply with regulatory requirements while maintaining a low Total Cost of Ownership. It allows businesses to capture and manage customer interactions with a reliable, easy to maintain, all in one solution, which can be deployed on a COTS hardware in less than half a day

Designed for Small and Medium Call Centers and Branch Environments

Small and medium-sized contact centers (SMCC) and branch offices are not so different from large corporate contact centers. Although their agent population and call volume may be miniscule in comparison, their business requirements are similar. Like large centers, they need robust call recording to ensure regulatory compliance and quality management.

Brochure

Nice Perform eXpress Brochure