DIR-SDD-1960

DIR-SDD-1960

Voice Products, Inc. DIR Contract Number DIR-SDD-1960 (NICE, SALIENT, iRECORD, VIQ)

TX DIR


DIR Contract number:
DIR-SDD-1960
Corporate Headquarters:
8555 E 32nd St N
Wichita, KS 67226

Telephone:
(316) 616-1111 or (800) 466-1152
Fax: (316) 263-1823
Email: Sales@voiceproducts.com

Product

Pricing

Warranty  

NICE Audio / Video Recording Systems, Salient Recording Systems, iRecord Recording Systems, VIQ Recording Systems
 
To place purchase orders, contact Colette Dryden or Stuart Peters at 800-466-1152 or direct inquiries to Sales@voiceproducts.com. Voice Products Inc. warrants its service for the life of the contract; defects or failures of service in the equipment used by Voice Products to provide its service will be cured at no cost to the customer.
 

 

Voice Products Inc. - NICE Systems Functions and Features:

NICE Voice Logging Systems – Public Safety:

If you’re a police chief, you know the most important thing your personnel need to respond to incidents is relevant, real-time information about what’s happening, where and when. The second most important thing they need to know is what actions to take based on the situation. The problem is – much of this information they use today resides in silos, making it difficult to “connect the dots” in any real-time way.  NICE applications provide an answer.

The Nice Recording Express platform provides a cost effective, easy-to-install call recording solution.

Nice Inform replay and management system was handpicked by the APCO PSC Staff and named "Hot Products" by APCO Magazine. Today's businesses need to sift through many diverse sources of information and multi-media for post-incident investigations.  Nice Inform makes this process easier by the fusion voice recordings, surveillance video and multimedia information from various sub-systems into a common application and interface.  Using Nice Inform reconstruction, recipients get a 360-degree incident view and timeline, with visibility into what people saw, heard and did. Additionally, documentation and records, which used to be sent in paper form, can now be sent electronically, saving time, money, and filing space.

NICE Voice Logging Systems – Call Center:

NICE Enterprise platform products deliver best-in-class capabilities for capturing interactions and transactions across all communication channels, analyzing them to discover valuable insights, and applying these insights for maximum business impact. NICE products help contact centers and back office operations comply with regulations, maximize workforce utilization and performance, enhance customer experience and deter financial crime.

Capture, Analyze and Impact Customer Interactions and Transactions

NICE Perform® is the flagship solution from NICE, providing the most comprehensive solution in the market for the capture and analysis of customer interactions to drive performance in the contact-center and throughout the enterprise. NICE Perform offers critical business insights through integrated solutions for interaction analytics, quality monitoring, regulatory compliance, liability recording, customer feedback and coaching.

NICE Video Surveillance Systems:

NiceVision Net delivers complete, end-to-end IP video surveillance that captures, records, analyzes, investigates and visualizes. With an open platform that supports ONVIF standards, Net 2.5 provides you with maximum flexibility by seamlessly integrating with new and existing edge devices, as well as security management and access control systems.

Voice Products Inc. - Salient Systems Functions and Features: 

Salient Systems:

Salient Systems is a leading provider of IP video surveillance software, video management systems with IP video servers, and hybrid CCTV software. From an entry level video server to configuring enterprise video management software, find out which Salient CompleteView edition is right for you.

Video documentation has become an integral and valued tool in law enforcement.  VIEVU is the industry leader in body worn video cameras.  VIEVU cameras are easy to wear and use, offering the benefits of video documentation both in a vehicle, and away from vehicle mounted systems.

Voice Products Inc. – iRecord Systems Functions and Features: 

iRecord Digital Recording:

Co-designed by a select group of detectives and law enforcement professionals, iRecord is the first ever digital audio and video recording system of its kind used to conduct electronic recording of interview.  iRecord is "purposeful" technology because it helps public safety organizations cost-effectively increase efficiency, effectiveness, and productivity - helping them better server and protect.

Voice Products Inc. – VIQ Systems Functions and Features: 

VIQ Digital Recording:

VIQ Solutions Inc. is a global leader in computer-based digital audio and video capture and management. VIQ specializes in digital recording solutions for courts, depositions, conferences and meetings. VIQ develops innovative software solutions that capture, digitize, and compress audio and video data, which is securely stored in a multi-tiered server system where it is easily searchable and shareable.

You can choose between software-only solutions that you install on your laptop to hardware/software systems. All of our solutions include built-in management utilities that allow you to easily create a CD or DVD to provide your courthouses a backup.

Court transcribers can play back audio and view log notes using the free, easy-to-use VIQ playback utility and a standard word processor. The playback utility also supports multiple channels of audio and foot-pedal control to ensure quick and efficient creation and accurate recording.

Training

Voice Products Inc. provides training in use of the products to your personnel at the time of initial deployment of the service. Training materials are provided. Training consists of a combination of lecture/demonstration to learn the functionality of Voice Products Inc. followed by participation in mock scenarios to get hands on experience.
 
Let’s Get Together…

To place purchase orders, contact Colette Dryden or Stuart Peters at 800-466-1152 or direct inquiries to Sales@voiceproducts.com

 

Contract Pricing: A list of our Texas DIR pricing discount schedule can be found here. (Note: new products are added regularly, please contact us if you do not see a specific product listed).

Buy directly from Voice Products, Inc.:
  • Contact Voice Products, Inc. at 1-800-466-1152 to discuss your requirements and obtain complete product configuration and pricing information in a quote form.
  • Work directly with your product specialist/sales rep to ensure all your organization’s needs will be met now and allow for future growth.
  • Review and sign sales order and generate a signed purchase order to Voice Products, Inc.
    Fax (316-263-1823; ATTN: DIR Sales) or scan and email your signed sales order and purchase order to Sales@voiceproducts.com.
    Note: You must reference Voice Products DIR contract number (DIR-SDD-1960) on your purchase order.
  • Complete pre-installation site preparation guide (with assistance from technical personnel if needed).
About Purchasing off DIR Contract DIR-SDD-1960

All of DIR’s cooperative contracts for IT commodity and services have been competitively awarded and have met all of the State’s procurement requirements. Governmental entities simply contact Voice Products, Inc, request a quote and issue a purchase order directly to Voice Products, Inc. DIR has determined Voice Products, Inc. represents a “best value”. Buying DIR eliminates the needs for competitive bid.
 
Texas State statutes provide authority for local governments to purchase any IT commodity item included in a DIR contract without the need to issue an individual solicitation. Specifically, Section 2157.006 (b), Texas Government Code states that if a local government purchases an IT commodity or service from a DIR contract, the procurement satisfies any state law requiring the local government to seek competitive bids. In addition, Section 271.083(b), Local Government Code states that when a local government purchases an item under a state contract, it satisfies any state law requiring local governments to seek competitive bids for the purchase of the item.

Voice Products Inc. will fulfill the entire contract with our own resources.  It is Voice Products Inc.'s intention to supply complete turnkey recording systems inclusive of all hardware, software, and any and all accessories.  We will build, test, and install all systems as a complete turnkey solution.

For more information on the DIR Go ICT Program, click here.

Warranty and Maintenance Policy
  • All equipment on DIR sales comes with a one-year warranty for parts and labor.
  • Optional Service Agreements are available for additional years.
  • Voice Products, Inc maintains a stock of replacement parts and will be able to provide parts for the life of the equipment.
  • Click here to view a sample Service Contract.
Return Policy
  • Contact Voice Products for additional information.

Contract Administration    
    Stuart Peters   speters@voiceproductsinc.com
Administrative Fees, Reporting, Billing and Accounting    
    Colette Dryden   cdryden@voiceproductsinc.com
NICE Sales    
    Brett Johnson Louisiana, Texas bjohnson@voiceproductsinc.com
    Stuart Peters NICE SMB Channel Manager - All Locations
Public Safety - Iowa, Missouri, Nebraska
speters@voiceproductsinc.com
    Pat Teschke Arkansas, Kansas, Oklahoma pteschke@voiceproductsinc.com
    Russ Clark Idaho, Nevada, Utah, Wyoming rclark@voiceproductsinc.com
Salient, iRecord, VIQ Sales    
    Andrew DeBarbieris Louisiana, Texas adebar@voiceproductsinc.com
    Bob Farrell Arkansas, Kansas, Missouri, Oklahoma bfarrell@voiceproductsinc.com
    Brett Johnson Louisiana, Texas bjohnson@voiceproductsinc.com
    Russ Clark Idaho, Nevada, Utah, Wyoming rclark@voiceproductsinc.com
    Stuart Peters
Iowa, Missouri, Nebraska speters@voiceproductsinc.com
Trade Show Coordinator    
    Ronda Riggle   rriggle@voiceproductsinc.com